Humane Warns AI Pin Owners to ‘Immediately’ Stop Using Its Charging Case
Wes Davis, The Verge:
Humane is telling AI Pin owners today that they should
“immediately” stop using the charging case that came with its AI
gadget. There are issues with a third-party battery cell that “may
pose a fire safety risk,” the company wrote in an email to
customers (including The Verge’s David Pierce, who reviewed it
when it came out).
Humane says it has “disqualified” that vendor and is moving to
find another supplier. It also specified that the AI Pin itself,
the magnetic Battery Booster, and its charging pad are “not
affected.” As recompense, the company is offering two free months
of its subscription service, which is required for most of its
functionality.
Ugh. I’m all for cracking jokes at Humane’s expense, but this news fills me with nothing but sincere empathy for everyone at the company. Hardware is so fucking hard. I’m glad that there’s seemingly no news of any actual incidents or injuries, and hope there aren’t any.
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Wes Davis, The Verge:
Humane is telling AI Pin owners today that they should
“immediately” stop using the charging case that came with its AI
gadget. There are issues with a third-party battery cell that “may
pose a fire safety risk,” the company wrote in an email to
customers (including The Verge’s David Pierce, who reviewed it
when it came out).
Humane says it has “disqualified” that vendor and is moving to
find another supplier. It also specified that the AI Pin itself,
the magnetic Battery Booster, and its charging pad are “not
affected.” As recompense, the company is offering two free months
of its subscription service, which is required for most of its
functionality.
Ugh. I’m all for cracking jokes at Humane’s expense, but this news fills me with nothing but sincere empathy for everyone at the company. Hardware is so fucking hard. I’m glad that there’s seemingly no news of any actual incidents or injuries, and hope there aren’t any.