CrowdStrike Offers a $10 Uber Eats Gift Card to Apologize for Massive Outage
Lorenzo Franceschi-Bicchierai, writing for TechCrunch:
CrowdStrike, the cybersecurity firm that crashed millions of
computers with a botched update all over the world last
week, is offering its partners a $10 Uber Eats gift card as an
apology, according to several people who
say they received the gift card, as well
as a source who also received one. […]
On Wednesday, some of the people who posted about the gift card
said that when they went to redeem the offer, they got an error
message saying the voucher had been canceled. When TechCrunch
checked the voucher, the Uber Eats page provided an error message
that said the gift card “has been canceled by the issuing party
and is no longer valid.”
CrowdStrike spokesperson Kevin Benacci confirmed to TechCrunch
that the company sent the gift cards. “We did send these to our
teammates and partners who have been helping customers through
this situation. Uber flagged it as fraud because of high usage
rates,” Benacci said in an email.
I’d say the odds are pretty high that CrowdStrike renames itself, like ValuJet and Philip Morris did. That’ll solve the problem.
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Lorenzo Franceschi-Bicchierai, writing for TechCrunch:
CrowdStrike, the cybersecurity firm that crashed millions of
computers with a botched update all over the world last
week, is offering its partners a $10 Uber Eats gift card as an
apology, according to several people who
say they received the gift card, as well
as a source who also received one. […]
On Wednesday, some of the people who posted about the gift card
said that when they went to redeem the offer, they got an error
message saying the voucher had been canceled. When TechCrunch
checked the voucher, the Uber Eats page provided an error message
that said the gift card “has been canceled by the issuing party
and is no longer valid.”
CrowdStrike spokesperson Kevin Benacci confirmed to TechCrunch
that the company sent the gift cards. “We did send these to our
teammates and partners who have been helping customers through
this situation. Uber flagged it as fraud because of high usage
rates,” Benacci said in an email.
I’d say the odds are pretty high that CrowdStrike renames itself, like ValuJet and Philip Morris did. That’ll solve the problem.