AI replaces 700 customer service reps at fintech startup Klarna

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In a clear sign of things to come with the rise of AI, Klarna, Europe’s most valuable fintech startup, just released a post highlighting the success of its OpenAI-powered customer service chatbot. According to Klarna, the chatbot managed an impressive
The post AI replaces 700 customer service reps at fintech startup Klarna first appeared on Tech Startups.

In a clear sign of things to come with the rise of AI, Klarna, Europe’s most valuable fintech startup, just released a post highlighting the success of its OpenAI-powered customer service chatbot. According to Klarna, the chatbot managed an impressive […]

The post AI replaces 700 customer service reps at fintech startup Klarna first appeared on Tech Startups.

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