Delta CEO Says CrowdStrike-Microsoft Outage Cost the Airline $500 Million
Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million. From a report: Bastian said the figure is representative of not just the lost revenue, but “the tens of millions of dollars per day in compensation and hotels” over a period of five days. The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline. The company had to manually reset 40,000 servers, Bastian said. Further reading: Delta Seeks Damages From CrowdStrike, Microsoft After Outage.
Read more of this story at Slashdot.
Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million. From a report: Bastian said the figure is representative of not just the lost revenue, but “the tens of millions of dollars per day in compensation and hotels” over a period of five days. The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline. The company had to manually reset 40,000 servers, Bastian said. Further reading: Delta Seeks Damages From CrowdStrike, Microsoft After Outage.
Read more of this story at Slashdot.